Frequently Asked Questions

Online Shopping General Questions

Payments

What is most suitable method for payment on INCART.com.au?

What if card details is wrong and have been declined?

Shipping

What method do you use for delivery?

How long do you take to process an order?

How much time does it takes to receive a delivery?

What is a minimum amount one has to pay to get a free shipping?

How to track delivery of purchased goods?

Refund

How to claim a refund of broken/damaged items?

How do you pay refund claim?

Website Security

Are the details of a customer safe on INCART.com.au website?

Warranty

Do you provide any products warranty?